Stocklear is a 100% online B2B marketplace for wholesale stock clearance. We connect wholesalers, discounters, second-hand shops and importers/exporters with brands, retailers and e-retailers to sell and buy unsold goods through an online auction system.

Sellers in our marketplace offer stocklots in the form of pallets, made up of products from several categories, from their overstock, customer returns or damaged products.

With Stocklear, you will have access to direct stock clearance goods from the biggest brands and retailers. You will have the opportunity to buy the stock you want at the price you are willing to pay, thanks to our 100% secure auction system.

All stocklots available on the marketplace have all the necessary information for a better understanding of the offer. A detailed listing of the lot in an excel file, warehouse photos, the type of each product and more.

The buyer who wins the stocklot can directly arrange the transport with the seller or entrust us with the delivery by requesting a transport quote.

In order to register on Stocklear, you need to provide official records proving the legal status of your company. These documents may differ according to your country. Find out which document submit based on your location with the table below :

Country	Document to provide
France	Extrait KBis
Belgium	Extrait BCE, kruispuntbank van ondernemingen
Czech Republic	Živnostenský list
Germany	Handelsregister
Italy	Certificato del registro di commercio
Netherlands	Handelsregister, KVK
Poland	Certyfikat rejestru handlowego
Romania	Certificat registru comertului
Russia	Сертификат торгового реестра
Spain	Certificado de Registro Mercantil
United Kingdom	Commercial register certificate

No, registration is completely free.

If you notice any suspicious auction activity, please contact us immediately from the [contact] page (https://stocklear.eu/contact).

Please provide us with the stocklot number and the problems you observe. Stocklear has a zero tolerance policy for fraud.

If you notice a technical problem, please contact us directly from the contact page.

When you register you have the possibility to accept or refuse to receive the newsletter containing the new offers. Every Monday, Wednesday and Friday we send out a general newsletter to inform you about online offers and special offers.

If you do not receive the newsletter, please check your spam folder or contact us (https://stocklear.eu/contact) to benefit from this free service.

To make sure you don’t miss anything, don’t hesitate to activate the notifications on our website.

You can also follow us on Facebook and Youtube where we highlight online offers.

Submitting a bid on one of the stocklots, contractually commits you to honour the order to the seller in case of victory and within 48 hours.

For any order not paid in the predefined conditions, we block your account until the payment of the service charges which amount to 120€ and linked to each order.

In this case, you will still be able to access the platform, your orders and retrieve your old invoices but you will not be able to bid.

If we are unable to contact you within 48 hours to validate your account after it has been created, your account will not be validated and will remain inactive. We will then delete the account if we do not hear from you within two months.

If you can’t remember the email you used to register your account, contact us here to help you recover your account.

In case you have forgotten your password, please follow these steps:

1. Go to the password reset page
2. Enter your registration email
3. Press “Password Reset Link”.
4. You will receive an email with a reset link to change your password

1. First of all, you need to go to your customer area
2. Click on the “My Company” tab available in the side menu on the left side of the page
3. Edit, add or delete information
4. Don’t forget to save to update the information

Yes, it is possible to have both a buyer and seller account on our marketplace. However, this requires two separate accounts and the validation process is different.

To create a buyer account click here.

To create a seller account click here.

Yes, all our sellers are verified and subject to a quality charter. We take care to keep the quality of our services and products at the level of our sellers’ requirements to better satisfy you.

On the page of each offer, you can find the location of the stocklot in the “General information about the stocklot” area.

We require sellers to provide all useful information necessary to understand the offer.

For more information on the content and condition of the stocklot, you can consult our [weekly lives] (https://www.youtube.com/@stocklear).

Stocklear is not the owner of the stocklots sold on the marketplace and cannot organise visits to the warehouses of the sellers and owners of the stocklots.

However, several interactive lives are carried out in the warehouse each week by our teams in order to show you an overview of the real state of the products. You can directly ask any questions and interact with the presenter. See all our lives

Within the stocklot page, in the area entitled “Stocklot Contents”, the condition of the products is detailed in detail and classified by quality, brand and category.

The product listing includes information such as: item description, quantity, model, EAN, description and retail price (RRP). The product listing can be downloaded in Microsoft Excel format.

You have a dedicated sidebar to filter all stocklots by quality, categories, location and retail price.

In addition, you can sort the result of the filters by date of posting, end of auction and number of units in the stocklot.

The Stocklear marketplace contains products of various quality levels:

New with original packaging

New products with original packaging are functional. They are free of cosmetic defects, damage and impacts. They are complete with original packaging. They have never been used.

New without original packaging

New products without original packaging are functional. They have no cosmetic defects, no damage or impacts. They are complete but without their original packaging. They have never been used.

Functional customer returns

Functional customer returns may have cosmetic flaws or imperfections or minor impacts, but they are not damaged. They may have non-essential accessories missing but are still functional. They may not have their original packaging or even any packaging at all. They have not been used for more than 14 days (the time it takes to return them to the customer).

Transport damaged

Products categorised as transport damage are functional but have cosmetic defects or imperfections. They may also have damage or impacts. They may have non-essential accessories missing but are still functional. They may not have their original packaging or even any packaging at all. They have not been used for more than 14 days (the time it takes to return them to the customer).

Refurbished A

Refurbished A products are functional. They have no cosmetic defects, damage or impacts. They have all their accessories. They do not necessarily have their original packaging but have packaging. They have been used but are not broken or broken down.

Refurbished B

Refurbished B products are functional. They may have cosmetic defects and slight damage or impacts. They may be missing non-essential accessories but are still functional. They may not have their original packaging or even any packaging at all. They have been used but are not broken or broken down.

Functional used products

Functional used products have cosmetic flaws or imperfections as well as possible damage or impacts. They may be missing non-essential accessories but are still functional. They do not have their original packaging and may be unpacked. They have been used but are not broken or malfunctioning.

Not tested

Untested products may be functional. They may have cosmetic defects or imperfections as well as damage or impacts. They may be incomplete. They may not have their original packaging or even any packaging at all. They may have been used and may be broken and/or broken down. They are sold as is.

The Stocklear marketplace allows you to buy various categories of non-food products.

The items offered on Stocklear are overstocks, end-of-life products, customer returns, clearance products from the biggest European brands and retailers.

The categories available are diverse:

• Small and Large Appliances
• DIY
• High-Tech, Computers, Telephony and Accessories
• Toys
• Clothing
• Furniture
• Car accessories and parts

Bid increment is a minimum amount between two consecutive bids. The higher the price of the auction item, the higher the bid increment. On Stocklear, the first bid is free, then the next bidders follow the bid increment, which is based on three levels:

Bid amount	Bid increment
0€ – 300€	50€
301€ – 2.000€	100€
+ 2.000€	200€

It is not possible to cancel an auction, according to the general terms of sale, the auction commits you to payment.

As a reminder, an auction is binding in accordance with [our general terms and conditions of sale] (https://stocklear.eu/term-of-use). From the moment you place a bid, you will have to assume the payment, in which case your account will be suspended and can only be reopened upon payment of the service fee of 120€ excl.

In your customer area accessible from the “My account” button, you can access your orders from the “My orders” menu and follow their progress.

When the reserve price for an auction is not reached at the close of the auction, no winner will be declared, even if there were bids received.

On each stocklot, you will find a dynamic countdown timer above the bidding area on the right hand side which indicates the time remaining for the auction in question.

• Red countdown: Auction ending within 24 hours.
• Blue Countdown: Auction ending within 48 hours.
• Grey Countdown: Auction ending in more than 48 hours.

Auctions last on average 3 to 5 days and end at 5pm on the last day.

During the last 5 minutes of an auction, if a buyer outbids me, the countdown goes on for another 5 minutes until no one outbids me in the last minutes of the auction.

In some cases, a bid can be rejected if we detect any suspicious activity regarding the bid. In addition, if you win an auction and we cannot reach you within 24 hours to confirm it, it will also be rejected and your account may be suspended.

On our marketplace, all bids mention all costs related to the order.

In addition to the auction amount, you may have to pay a bidding fee to some sellers and a shipping fee, which you can accept or reject.

Stocklear tries to be as transparent as possible and does not add any hidden costs to the purchase of a stocklot .

This is an offer that is available without an auction with a minimum purchase amount that allows you to obtain the stocklot immediately.

In this case, the first buyer to position himself wins the stocklot! Please note that these operations remain occasional.

Most stocklots are available at auction. However, during occasional operations, some stocklots can be purchased directly.

Blind means “blind” in English. It is a box containing products for which we know +/- the content with a variation (specified in the description of the sale).

In the vast majority of cases, it is a retailer that will offer its customer feedback through Stocklear.

The reserve price is the minimum price accepted by the seller for the auction. If the reserve price for a sale has not been reached by the end of the auction, no winner will be declared, despite the bids received.

If your last bid allows you to win the stocklot, you will receive an email confirming your order.

In addition, in your customer area accessible from the “My account” button, you can access your accepted orders from the “My orders” menu.

Please note that accepted bids are legally considered as a contractual obligation (see https://stocklear.eu/term-of-use).

You will receive an email alert to inform you that you have been outbid and that your bid is no longer the highest.

If you do not receive an email, check your spam folder or contact us to resolve the problem.

In your customer area accessible from the “My account” button, you can access your current auctions from the “Current bids” menu.

In addition, a coloured border is added to the stocklot cards on which you have placed bids.

• Green border: bid with the highest current bid
• Orange border: bid with a lower current bid than the last bid where you have to bid again to win it

At the end of the auction, you will find all your winning bids in the “My Orders” menu.

These are the 3 auction methods available on our marketplace.

• Quick Bid: is a bid of a fixed and unique amount for a stocklot but predefined dynamically by our bidding system. This allows you to select a logical amount and bid quickly.
• Fixed bid: is a bid of a fixed and unique amount for a stocklot. If another bidder places a higher bid than you, you must place a new bid to be the highest bidder again.
• Automatic bidding: is an auction where you indicate the maximum amount you are willing to pay for a stocklot. Our system automatically outbids you with a higher bid than the previous one. As long as your maximum amount has not been reached.

On Stocklear, the first bid is free, then the following bidders follow the bidding step. The bidding step evolves along with the price of the lot and is divided into three levels:

Bid amount	Bid increment
0€ – 300€	50€
301€ – 2.000€	100€
+ 2.000€	200€

The bidding system allows people interested in the offer to enter the amount they are willing to pay. The aim is to enter an amount that is at least €50 higher than the previous bid.

Thus, the person who has offered the highest amount wins the auction at the end of the countdown. If someone outbids you, you will receive an email notification to inform you so that you can decide whether to continue bidding at a higher price or not.

To win an auction the reserve price must be reached. If a sale is finalized and the reserve price has not been reached, the highest bid will not automatically win that auction.

Stocklear does not charge any additional fees on transactions. However, charges may be levied by your bank.

In the first instance, VAT is charged. To reclaim it, you must prove that the goods have left the country. To do this, you must send us the EXA customs document. After receiving and checking your document, the VAT will be refunded to you.

VAT will be applied according to the location of your company in order to comply with collection obligations.

Stocklear, as a marketplace, has a mandate to invoice you on behalf of the sellers.

All transactions processed on the marketplace are settled in Euros.

Only bank transfer is accepted for now.

Yes, if you win several prizes during the same period, you can make a single payment for the entire amount.

Once the full amount is received in your Stripe escrow account, the order is automatically set to paid status and the delivery process can begin.

In your customer area accessible from the “My Account” button, you can access your orders from the “My Orders” menu and track their progress.

The status of the bank transfer changes from “Not paid” to “Processed” until full receipt of funds is confirmed. At that point, the status changes from “Processed” to “Paid“.

In your customer area accessible from the “My account” button, you can access your delivery addresses from the “Delivery addresses” menu. You can add a delivery address by pressing the “Create” button and entering all the required information.

Delivery costs vary depending on your location. Some sellers have an automatic quote that appears below the bidding area and is calculated based on your shipping address and the seller’s address. If the seller does not have an automatic quote, you can request a shipping quote from our staff at any time at the same location.

You are responsible for paying the shipping costs associated with your order. Please note that for international buyers (outside the European Economic Area), this includes import duties, taxes and fees associated with importing goods into your country.

As soon as we receive your payment, we will contact you to make an appointment to collect the goods. Please note that this appointment is essential. If you do not make this appointment, you may not be able to collect the goods and you will have to reschedule a collection.

Go to our support page to choose your contact method. Our service team will be happy to answer your questions.